Cancellation Policy

To avoid being charged a late fee, you must cancel your class reservation 8 hours in advance of the class start time.

All students must have an active credit card on profile.

Unlimited Autopay Students: Students with a monthly unlimited contract who late cancel (8 hours prior to the class start time), do not show up, or are late for class will be charged $9.

10 & 20 Class Card Students: Students with a 10 or 20 class card who late cancel (8 hours prior to the class start time) do not show up, or are late for class will have a class deducted from their class card.

Late Arrival Window & Waitlist: Students are considered late cancelled 8 minutes after class begins. At this time, students who are physically standing by will be invited to attend.

Waitlist. Students on a waitlist will automatically be added to a class if spots open up. Students cannot be added from the waitlist to class less than 8 hours before the class start time. If someone is added from the waitlist and does not cancel within 8 hours of class start, a fee is incurred.

Ultimately, we hope this policy will ensure optimal class sizes to allow space for a stellar workout and for all students to continue on their Muay Thai journey. It will also help to inform our class schedules and any need for additional classes in the future. 

Tips To Avoid A Late Fee

Please be sure to sign in to class when you arrive at the gym. If you do not sign in, we have no way of knowing that you attended class and you will be automatically charged.

Download the Mind Body app and make it a habit to check your schedule daily.

We understand that things come up  – please cancel class to allow other students to participate.